Leadership Skills Training for Line Managers
Line Management Training
Mental Health First Aid Training
Greentree Workplace Wellbeing Training
Our Training Programs
We are dedicated to transforming workplace cultures through our comprehensive training programs. Our offerings include Leadership Training, Line Manager Training, and Mental Health First Aid Training, all designed to equip businesses with the tools they need to foster wellness and break stigmas surrounding mental health.
At Greentree, we believe in the power of proactive wellness strategies. We partner with businesses to create tailored wellness campaigns and strategies that not only enhance employee wellbeing but also drive organisational success. Our combined expertise and extensive experience empower both individuals and organisations to thrive by simplifying the process of embedding a high-performing culture.
Through our engaging training workshops and insightful talks, we provide practical, actionable insights that create a positive impact extending well beyond the workplace. Join us in our mission to build supportive, inclusive, and mentally healthy work environments, and see the difference that a commitment to wellbeing can make.
Leadership Skills Training for Line Managers
In Person
Online
Topics Covered
1. Decision Making
Decision-Making Models: Exploring various frameworks and tools for effective decision-making.
Risk Management: Assessing and mitigating risks associated with decisions.
Confidence in Decision Making: Building self-assurance in making and standing by decisions.
2. Coaching and Mentoring
Mentorship Programs: Establishing and maintaining successful mentoring relationships.
Active Listening and Powerful Questioning: Enhancing communication skills to support and guide employees.
Feedback and Development: Providing constructive feedback and fostering a culture of continuous improvement.
3. Delegation
Matching Tasks to Team Members: Aligning tasks with team members’ strengths and development needs.
Trust and Accountability: Building trust within the team and holding members accountable for delegated tasks.
Monitoring and Support: Overseeing delegated tasks and providing necessary support and resources.
4. Managing Change
Leading Through Change: Developing strategies to guide teams through transitions smoothly.
Communication During Change: Ensuring transparent and effective communication throughout the change process.
Resilience and Adaptability: Building resilience and adaptability within the team to embrace change positively.
Line Management Training
In Person
Online
Performance Review – Topics Covered
Performance evaluations and performance improvement plans are critical for ensuring employees are on track and meeting organizational expectations. This process involves reviewing accomplishments, identifying strengths and areas for improvement, and setting career development goals.
1. Goal Setting
Importance of clear, measurable, and achievable goals
Aligning individual goals with organizational objectives
Regularly reviewing and adjusting goals
2. Documentation and Record Keeping
Maintaining accurate and comprehensive records of performance
Utilizing performance management software and tools
Legal and ethical considerations in record keeping
3. Constructive Feedback Delivery
Techniques for delivering feedback positively and constructively
Balancing positive feedback with areas for improvement
Creating a feedback culture within the team
4. Career Development Discussions
Identifying career aspirations and opportunities for growth
Creating individual development plans (IDPs)
Providing resources and support for career advancement
Effective Communication – Topics Covered
Effective communication is essential for conveying information clearly, listening actively, providing constructive feedback, and fostering an open dialogue within the team.
1. Active Listening
Techniques for active listening
Importance of acknowledging and validating others’ perspectives
Barriers to effective listening and how to overcome them
2. Nonverbal Communication
Understanding body language and facial expressions
Using nonverbal cues to enhance communication
Interpreting nonverbal signals from others
3. Empathy and Emotional Intelligence
Building empathy to understand and connect with others
Role of emotional intelligence in communication
Strategies to enhance emotional intelligence in the workplace
4. Assertive Communication and Adaptability of Communication Style
Principles of assertive communication
Adapting communication styles to different situations and individuals
Balancing assertiveness with empathy and respect
Our Mental Health First Aid Training
Greentree Wellbeing offers Mental Health training accredited by First Aid Awards (FAA) and regulated by OFQUAL (The Office of Qualifications and Examinations Regulation).
These courses are aimed at organisations that seek to equip their employees with the resources to support Mental Health First Aid alongside their existing Physical Health First Aid. It is vitally important that everyone is supported across all levels.
We apply our Greentree MHFA (Mental Health First Aider) pyramid graphic to illustrate the structure of the training we offer. This tool provides organisations with peace of mind by clearly illustrating the levels of training across the entire organisation.
Definitions: MHFA – mental health first aid | SCQF – Scottish Credit and Qualifications Framework | FFA – First Aid Awards |OFQUAL – The Office of Qualifications and Examinations Regulation
MHFA Coach Supervisor
1:1
SCQF6. MHFA Supervisor 1 to 3 per MHFA
SCQF5. Mental Health First Aiders.
1 to 10 per team/floor
SCQF4. Awareness of Mental Health.
All team members
Total number of team members
Greentree Wellbeing Mental Health training accredited by the First Aid Awards (FFA), regulated by OFQUAL.
Mental Health Awareness
We recommend that all employees get the half day basic Mental Health Awareness training, and many organisations are using this as part of their onboarding training.
To give all team members an awareness of mental health and workplace MHFA. To support breaking the stigma around mental health at work.
Learners will:
- Know what is Mental Health
- Know how does stress affects depression, and anxiety.
- Recognise the signs and symptoms of Mental ill health.
- Understand how we can support ourselves and others in the workplace.
Details:
- Ratio: all team members.
- Duration: 4 hours or a half day
- Includes: MHFA Book or eBook.
- Class Size: Face to 16-25
- Delivered: Workplace training room or similar.
- Equipment: Projector, connecting cables, screen, and flip chart/pens
Mental Health First Aid MHFA
Depending on your organisation structure and size we recommend a minimum of 1 trained MHFA per ten employees or one MHFA volunteer per team or floor.
To develop Mental Health First Aid volunteers in the workplace.
Learners will:
- Know how to recognise a range of mental health conditions such as depression, eating disorders, anxiety, self-harm, and psychosis.
- How to start a supportive conversation, practice, and consolidation.
- When and how to signpost a person to seek appropriate professional help.
- Know how to recognise and manage stress and understand the impact of substance abuse.
- Learn about the first aid action plan for mental health, be able to put it in place.
- Know how to implement a positive mental health culture in the workplace.
Details:
- Ratio: 1 MHFA per team/floor or 1 MHFA: 10 team members.
- Duration: 2 days or 4 x half days,
- Includes: Assessments, Certification, MHFA Book or eBook.
- Class Size: 16-25
- Delivered: Face to face, hybrid or Virtual.
- Location: Workplace training room or similar
- Equipment: Projector, connecting cables, screen, and flip chart/pens
Supervisor MHFA
We recommend that you have at least 1 MHFA supervisor per organisation or to every five MHFA.
It is vitally important for supervisors to equip, support and champion volunteers certified as Mental Health First Aiders.
A qualification that gives supervisors the necessary skills to support and quality control Mental Health first Aiders:
Learners will:
- Applied MHFA knowledge of Bipolar, Post Traumatic Stress Disorders and Schizophrenia.
- Group work refresher of MHFA for Depression, Anxiety, Psychosis, Suicide, Eating disorders, self-harm, and substance abuse.
- Understanding of neurodiversity in the workplace and the links with mental health illnesses.
- Boundaries for self-care and supervisory support
- Peer led discussions and current case studies.
- How to provide supervisory advice and start a conversation to support First Aiders for Mental Health.
Details:
- Ratio: 1 Supervisor: 1-5 MHFA
- Duration: 2 days or 4 x half days,
- Includes: Assessments, Certification, MHFA Book or eBook.
- Class Size: 10-16 participants
- Delivered: Face to face, hybrid or virtual
- Location: Workplace training room or similar
- Equipment: Projector, connecting cables, screen, and flip chart/pens
Certified and Coaching Association Accredited Coaching for MHFA Supervisors
It is vitally important that supervisors are supported by an experienced coach in MHFA and kept updated on relevant psychological/medical research on mental health.
Bespoke
The coaching is bespoke for each individual MHFA Supervisor but will covers areas such as:
- Case load management.
- Assertive Communication
- Emotional boundary management
- A range of techniques for managing stress and anxiety.
- Cognitive Behavioural Therapy tools
- Managing difficult conversations
Details:
- Duration: 1 hour session
- Frequency: Once a month
- Additional: Emergency coaching session available on request
- Includes: Take away tool and techniques, researched bespoke homework and case management.
- Delivered: During work hours, face to face or virtually
- Location: Confidential workplace space/homeworking.
Testimonials
After completing the Supervisor MHFA training, I feel like I’ve gained a new perspective on mental health. The sessions were engaging and thought-provoking, and Loretta’s approach was both professional and compassionate. This training has given me the confidence to support others and to better understand my own mental well-being. I highly recommend this course to everyone. Amiqus.
I would like to thank Loretta for the MHFA training experience. The course was well-structured, and Loretta was patient, understanding, and knowledgeable. I feel much more able to recognise and respond to mental health issues now. Volvo Bus and Truck North and Scotland
Great course should be rolled out to all employees, to make everyone aware of mental health, problems and help available. I really enjoyed the role play, scenarios and the conversations we had. I learned that there might be more people with some form of mental health issue then I thought. I have learned other ways to approach situations to which I’m very thankful. Braemar Care
Participating in the MHFA training with Lianne from Greentree was great she created a supportive environment, where we all felt happy to contribute.
The skills I learned will really help me to be more compassionate to listen, hold a safe space and signpost to support good mental health at Volvo.
I went into the MHFA training not knowing what to expect, and I came out with lots of knowledge and a renewed sense of purpose. The training was eye-opening and impactful. Loretta has a way of making difficult topics easy to understand and relevant. I now feel prepared to handle mental health crises with confidence and care. Motive Offshore
I went into the MHFA training not knowing what to expect, and I came out with lots of knowledge and a renewed sense of purpose. The training was eye-opening and impactful. Loretta has a way of making difficult topics easy to understand and relevant. I now feel prepared to handle mental health crises with confidence and care. Motive Offshore